Open Source Integrated Library System

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#evergreen Logs for Friday, February 3rd, 2012

< Thursday, February 2nd, 2012Raw Log FileSaturday, February 4th, 2012 >
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#07:16:58Yanchoguys - when im trying to login from a win client i am getting : network failure: status 200 .. service=open-ils.auth&method=open-ils.auth.authenticate.init&param=%22egadmin%22 - tried to change the passwords for ejabberd service but no luck either. any one can help me debug please? thanks
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#09:00:32tsbereYancho: Without a lot more information there isn't much we can do to help you. That doesn't tell us what happened. You should look for log entries corresponding to that and see what errors are near them.
#09:01:54Meliss has joined #evergreen
#09:03:58enhancinYancho: I think I had that issue when my config file was incorrect..I think I had accidentally used the opensrf.xml from opensrf not evergreen..you could try checking the config files that come with evergreen and see if they're different than the ones you are using for evergreen
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#09:16:02kivilaht1oHello eg!
#09:17:06kivilaht1oWe are doing our software requirements specification, and would have a lot of questions considering the requirements we have elicitated
#09:17:50kivilaht1oI would have to find out how eg compares to our, at the moment ~150 requirements
#09:18:32kivilaht1ocan you suggest a best practice how we could start gathering answers to our requiremnts?
#09:19:14kivilaht1omailing list, evergreen documentation prject come to mind first
#09:19:41j_scott2one possible starting point : http://foss4lib.org/decision-support
#09:20:19sal_ has joined #evergreen
#09:20:53kivilaht1oj_scott2: thanks, that looks very helpfull
#09:20:55mrpeters-islis there a particular setting or loglevel value that would be causing logging to stderr instead of syslog? i'm not using file logging anywhere, that i can see.
#09:21:51mrpeters-islor do i perhaps need to add <!--<diable_stderr>true</disable_stderr>--> to every service?
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#09:38:13berickmrpeters-isl: that will happen if opensrf can't write to the configured log file
#09:38:28mrpeters-islberick: ok, so maybe syslog has a problem then. thanks!
#09:40:06berickhmm, well, more likely the opesrf config is not quite right. if syslog had a problem, i doubt it would redirect its logs to stderr, but i'm not 100% sure of that.
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#09:41:21mrpeters-islok. i'll dig at it. thanks.
#09:41:38mrpeters-isltsbere: you were working on fee payments via SIP at one point recently, right?
#09:42:22tsberemrpeters-isl: Nope. Not at all. I haven't touched that.
#09:42:27tsbere pokes Dyrcona though
#09:42:34mrpeters-isloh, ok. my bad. i thought someone was...maybe
#09:42:51Dyrconayeah, that was me.
#09:43:16mrpeters-isldo you guys use it in production?
#09:43:29Dyrconayes, we do.
#09:43:40mrpeters-islcan i check it out anywhere?
#09:44:08DyrconaIt's in master, an you'll need a recent SIPServer checkout from master on the main repo.
#09:44:24DyrconaMight be in 2.1, don't know for sure.
#09:45:03mrpeters-isldo you recall where in the tree, exactly?
#09:45:48mrpeters-islah i see now
#09:45:51Dyrconabackend is in ...
#09:45:53Dyrconaok
#09:47:13DyrconaOur members who use it, use it with 3M. You can ask sal_ how it works with Bibliotheca/ITG products. ;)
#09:47:37mrpeters-islyeah i just had someone call and say "why doesn't this work" so im investigating
#09:47:50mrpeters-isl really doesn't feel up for an upgrade right now
#09:47:59sal_It works. It's running at SCLends...
#09:48:13DyrconaWe had lots of weird problems not related to the SIP code itself that we've fixed as we found them.
#09:48:16sal_(Or at least our customers w/in SCLends)
#09:48:40mrpeters-islthanks sal
#09:48:56DyrconaSome routines in the backend return undef unexpectedly and some error are not "coded," so we've added code over time to work around those, but it should all be in master, now.
#09:49:43mrpeters-islgood deal
#09:52:15sal_mrpeters-isl: The folks at ESI might be able to tell you which patches they applied specifically.
#09:55:00denialsFun, fun. Firefox 10 introduces some stricting DOM parsing and is breaking our JavaScriptastic record display
#09:55:24Dyrcona whistles....
#09:55:31j_scott2 has left #evergreen
#09:55:43DyrconaKill the JSPac! Kill it dead!
#09:55:44denials(well, I guess I broke it by creating an unbalanced DOM but this is the first time in my life I've had to say "IE works; Firefox doesn't"
#09:56:20Dyrconawe've gotten a lot of complaints that IE doesn't work, so now I can say "IE doesn't work, neither does FF!"
#09:56:33DyrconaTry Cello.... ;)
#09:56:33denialsat least I hope its our customizations and not the default OPAC skin :)
#09:56:53denialsOpera still works, fer crissakes
#09:57:07DyrconaTried Chrom(e/ium)?
#09:57:08denials stops railing and starts digging into code
#09:57:27denialsDyrcona: Chrom(e|ium) goes without saying
#09:57:36Dyrconaok.
#09:57:38jeffI've recently has MSIE8 users reporting mixed content warnings and an inability to display items checked out. I can't reproduce. I'm wondering if it's some client-side AV to blame again.
#09:57:55denialsgotta say, the strict parsing of a DOM seems very unHTML5-ish
#09:58:05jeffThe mixed content warning is really odd, since we killed that in the consortium back in 1.4 or so.
#09:58:08denialsjeff: revamped Google Books code?
#09:58:35Dyrconajeff: could be. we've had the same, but without the mixed content level of detail. One report says IE 6-8 don't work.
#09:58:37eeevildenials: I thought html5 was about well-formed tag soup?
#09:58:58DyrconaWe should switch to XML with CSS!
#09:59:01jeffdenials: pretty sure we're completely disabled. also, not sure why i wouldn't be seeing it from here. oh, for one thing my l/ol is likely being set by nature of our source IP... that's worth checking into -- accessing from not-a-known-IP.
#09:59:46denialsWarning: An unbalanced tree was written using document.write() causing data from the network to be reparsed. For more information https://developer.mozilla.org/en/Optimizing_Your_Pages_for_Speculative_Parsing
#09:59:50denialsSource File: http://windsor.concat.ca/opac/en-CA/skin/uwin/xml/rdetail.xml?r=1745193&t=new%20theatre%20quarterly&tp=title&l=106&d=1&hc=2&rt=title
#10:00:39denialseeevil: I thought HTML5 was about accepting the mess that people created and giving up on well-formedness altogether
#10:01:00Dyrcona thought HTML5 was about interactivity and getting rid of flash.
#10:01:19denialsIt's all things to all people
#10:01:35Dyrconaand nothing to noone. :)
#10:03:22Dyrcona goes to create a launchpad bug for his PhoneList.pm branch..... Neat new feature.... Still working on documentation, but should be done today.
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#10:17:05dbwellsI can confirm that Firefox 10 is causing problems for our JSPAC as well. Seems related to specific dojo queries.
#10:19:03denialsdbwells: damn, I was really, really hoping it was something stupid I did locally
#10:19:15denialsSo maybe it's something stupid I did centrally :/
#10:19:30dbwellsdenials: I was hoping the same
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#10:20:40denialsMaybe mozilla's answer will be "What? Who the hell is still using Dojo 1.3.x? We tested with Dojo 1.5+..."
#10:20:52senatori have no idea what the local load add-on is, so i might be misunderstanding the context, but is this page saying that dojo < 1.6.1 is incompatible with firefox 10? https://addons.mozilla.org/en-us/firefox/addon/local-load/versions/
#10:21:07dbwellsdenials: https://addons.mozilla.org/en-us/firefox/addon/local-load/versions/
#10:21:17dbwellsheh, yeah, what senator said
#10:21:34dbwellsI can't find any other confirmation of that anywhere, though.
#10:21:58denialssenator: I think that addon is for avoiding fetching common bundles of crud over the network
#10:24:13DyrconaTime to show dojo the door?
#10:24:38berickFF10 appears to be behaving OK in the conify UIs, fwiw
#10:24:43berickand acq and vandelay
#10:25:17denialsberick: do they use BibTemplate?
#10:25:24berickdenials: they do not
#10:25:38berickwell, one UI does, i can try it...
#10:25:45denialsDyrcona: don't blame dojo, we're the ones using a many-years-old version of their framework
#10:26:21DyrconaWas someone looking into upgrade to 1.6? I thought I remember "reading" that somewhere.
#10:26:23csharp downloads FF10 on WinXP vbox to test on PINES
#10:26:30berickindeed, to quote someone in #c4l, don't blame the spec because you used it ;)
#10:26:41csharpit's all we need to have more browser problems :-/
#10:27:01DyrconaMake tpac default in 2.2?
#10:29:01tsbereI know it is insanity, but I think I am going to manually write report templates directly into the DB. Anyone want to give me arguments for *not* doing that?
#10:30:48denialsthe warning message is pointing to openils_dojo.js, so I'm swapping in the uncompressed version to see if I can step through the sucker
#10:32:30tsbereHow much work do we have to fast-track the "get a later dojo working" project?
#10:32:44tsbere thinks equinox was planning on doing that anyway, but isn't sure
#10:33:33dbwellsNot sure how much it adds to the collective knowledge, but this dojo query doesn't work:
#10:33:39dbwellsdojo.query( 'datafield[tag=245]', item );
#10:33:44dbwellswhile this one does:
#10:33:53dbwellsdojo.query( 'datafield[tag="245"]', item ); //added quotes
#10:33:57denialsquoted attributes, yay
#10:34:19csharpokay - we don't have bibtemplate really doing anything in our OPAC yet (was one of our get-tos when post-upgrade craziness calmed down), but I'm not seeing the same behavior in PINES fwiw
#10:35:03dbwellsbut this one doesn't, so we don't get too far: dojo.query( 'datafield[tag="245"] subfield', item );
#10:38:41denialsyeah, and adding a ">" between the datafield and subfield doesn't do anything
#10:41:24mrpeters-isldon't worry, csharp, FF11 won't be long! lol
#10:41:55tsbereAnyone want to poke around MVLC's opac? I don't feel like installing FF10. <_<
#10:42:05bshumtsbere: Happy to.
#10:42:15csharpmrpeters-isl: :-D
#10:42:20tsberebshum: catalog.mvlc.org is the easiest entry point
#10:43:39bshumtsbere: Yep, checking. Not sure if anything "wrong" yet. So far, I'm seeing most of the fields being populated.
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#10:44:42bshumtsbere: Know a particular field you guys added special?
#10:44:55bshumOr just expand that "more info" should include some
#10:45:06tsberebshum: To be honest? kmlussier would know better than I would.
#10:45:08denialstsbere: seems to work okay
#10:46:28bshumYeah, yours seems to be fine tsbere
#10:46:42bshumAt least looking between Firefox and Chrome
#10:46:52tsbereok. Good. I won't have to fight with *that* too. <_<
#10:46:54bshumCan see subjects populated, etc.
#10:48:50denialsthe "unbalanced tree" warning points at openils_dojo.js in our case but doesn't get more specific than that
#10:49:02kmlussierbshum, tsbere added many fields with BibTemplate to the MBLC opac, but most are under that "more info" button.
#10:49:25tsberekmlussier: Wow, MBLC has an opac that I have edit rights to? Since when? ;)
#10:49:49kmlussierOops. I usually make that mistake the other way around.
#10:50:16denialstsbere quoted all the css3 queries properly though, I think that's a key
#10:50:26bshumHmm, the little navigation icons keep disappearing on me.
#10:50:35bshumFor previous/next record
#10:50:42tsberedenials: I did nothing of the sort. I added them, kmlussier wrote them. At best I messed with the whitespace. Give her the credit.
#10:50:44denials notes that when he looks at the _right_ skin, quoting all of the dojo attribute values helps ;)
#10:50:45bshumIn MVLC's catalog
#10:51:11denialstsbere: it might have been me, to avoid the warnings that previous versions of Firefox threw about the unquoted values
#10:51:24denialsyou guys are on master, we're on 2.1
#10:51:52tsbereYes, but we have a pile of things kmlussier wrote and then I added that aren't in master or 2.1 by default.
#10:52:06Dyrconakmlussier++
#10:54:08denials reads a bit more - oh, kmlussier++ indeed
#10:57:26denialsdbwells: yeah, trick seems to be to avoid "datafield subfield" queries
#10:58:00denialsso dojo.query('datafield[tag="022"]', item).forEach(function(item) { dojo.query('subfield', item).forEach(function(item)
#10:58:25denials(maybe other CSS3 selector syntax would work but that's the quickest / dirtiest solution I can come up with)
#10:59:32dbwellsdenials: looks we have quite a few of those :( Thanks for the solution, though! denials++ (dbs++) :)
#11:00:54denialsyeah, we have quite a few too.
#11:02:10denials wonders if the whole CSS3 selector query is supposed to be quoted - heh
#11:03:17denials"spaces are evil!"
#11:07:53denialsbshum: the little navigation icons appearing or not is a pretty common problem
#11:08:16bshumJust seems worse than usual on their catalog to me in FF10 today.
#11:08:30bshumBut true, I have seen them load weirdly / slowly in ours too
#11:10:23denialsdbwells: weird, your serials display code works although it has a "datafield subfield" query. hrm.
#11:10:57denials<script> vs. <td> tags?
#11:12:07denialserr, <script> vs. <span> tags?
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#11:15:34kmlussiertsbere: I'm not seeing any errors in your catalog, but I am finding that 520 subfield a is not displaying at all in FF10, when it is displaying fine in Chrome. Otherwise, I don't think I used many subfields in my customization.
#11:16:21tsberekmlussier: Now the question is "do I bother looking for that to fix it, or just leave it on the basis of us working on moving to TPac anyway?"
#11:17:29kmlussierheh, I guess it depends on how quickly you move to tpac and whether anyone notices that this particualr fields isn't displaying. :-)
#11:22:57tsbereThe image for Witchblade 2 is amusing in our catalog. http://catalog.mvlc.org/opac/en-US/skin/default/xml/rdetail.xml?r=1122740
#11:37:07mrpeters-islwe have that all the time. do you use syndetics?
#11:37:15tsbereYea
#11:37:27mrpeters-islyeah, send them an email they will fix it
#11:37:46tsberepersonally, I will let someone else handle it.
#11:38:18mrpeters-islbenefits us all if someone reports it :)
#11:38:25tsbereOh, and in this case, the two records actually seem to share an 020 a value, if my searches are accurate. I figure that is the real problem.
#11:40:30denialsjeff: one other thought for you, maybe the Google Chrome Frame stuff is introducing the mixed-content warning
#11:45:48jeffdenials: also disabled, iirc. i'll check, though. thanks!
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#11:58:14moonburnhey guys
#12:00:13moonburnComplete evergreen n00b here, just learning the ropes. I wanted to see where I could start looking to resolve this issue, upon a staff member logging in http://pastie.org/private/48odgx0f6ubkqokzqd9eg
#12:03:32denialsmoonburn: staff member has a work_ou at the location they're logging into?
#12:04:35moonburndon't believe so
#12:04:48Dyrconamoonburn: they need it.
#12:06:00moonburnOk, where should I look to correct that at?
#12:06:28Dyrconamoonburn: Can you log in with the client as the admin user?
#12:12:36moonburnOne sec, let me try
#12:15:21moonburnYes
#12:15:26DyrconaOk.
#12:15:39DyrconaSearch for that staff member in Patron Search.
#12:16:38moonburnAlright, will be a moment
#12:17:14DyrconaOnce you get their record up, choose User Permission Editor on the Other menu.
#12:17:38DyrconaNear the top will be a list of the ous in your system.
#12:18:06DyrconaCheck the box next to the one where they work, then scroll down to the bottom and click the "Save" button.
#12:18:29moonburnThe user in question is already a part of 3 different OU's
#12:19:33moonburnOkay, the view_billing_type is set to System, with both checkboxes checked
#12:20:26DyrconaYou want to change it to Consortium.
#12:20:51DyrconaThe failure is looking at permloc 1, that's the whole consortium.
#12:22:55moonburnSame error
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#12:23:11DyrconaYou hit the save button after making the change?
#12:23:28moonburnYep
#12:23:32moonburnSays to give you guys this
#12:23:39moonburnopen-ils.circ.billing_type.ranged.retrieve.all
#12:25:54moonburn checks user permissions editor again
#12:26:50moonburnHmm... seems to have reverted back to System
#12:27:12Dyrconamoonburn: you may need to change it for the permission group.
#12:27:17moonburnUser Sharon [27655000103341] successfully modified.\n0 permissions and 3 work locations updated.
#12:27:57moonburnSame message I got last time, will look at Permission Groups now
#12:35:00moonburnHmm, clicking Save Changes in Group permissions editor doesn't pop up with anything
#12:35:18moonburnBut I added the VIEW_BILLING_TYPE, set it to Grantable in Consortium
#12:36:41moonburnNo change when I try to login as Sharon
#12:37:41moonburnGiving me an exception - http://pastie.org/pastes/3310406/text?key=2gciqid2ulfxaa1bpayjsw
#12:38:45moonburnShe's part of the Circulation Administrators group, it prompted me to input an Edit Permission, so I put VIEW_BILLING_TYPE, and clicked Save, seemed to take.
#12:41:59AaronZ-PLS has quit IRC
#12:42:01DyrconaWhat are you doing when you get the exception?
#12:42:43moonburnI just clicked out of it, and logged back off, it pops up after the Permission Denied error
#12:43:43DyrconaThat doesn't look to me like something that would come up during login, but I could be wrong.
#12:44:49moonburnJust pops up with this now
#12:44:50moonburnhttp://i.imgur.com/igy3m.png
#12:45:05DyrconaThat's normal.
#12:45:13DyrconaWhen you don't have a needed permission.
#12:45:23DyrconaWhat are you doing in the client when that pops up?
#12:46:10moonburnWell, I can login as 'admin' if I click on Authorization, but that's not what we're trying to do. We're trying to get it so that she doesn't need to click Authorization. For right now, I am just clicking on Cancel
#12:46:33DyrconaYou need to give the user that permission at the consortium level.
#12:47:02moonburnYeah, I just did that before I logged out as admin. Let me check one more item here
#12:47:47hopkinsju has quit IRC
#12:50:15moonburnIt keeps resetting the VIEW_BILLING_TYPE permission in User Permission Editor to System
#12:50:56DyrconaWhat permission group/profile is the user in?
#12:51:10moonburnCirculation Administrator
#12:51:17DyrconaGo to Permission Group Editor on Server Admin and change it there.
#12:52:41moonburnIt's already set for that group, VIEW_BILLING_TYPE Consortium [X] Grantable
#12:56:23moonburnNot sure what else to check. My boss claims that it's a known fact that she is part of that group. Though, I am not sure how to verify that.
#12:57:11DyrconaTry this: Go back to the User Permission Editor, uncheck the Applied box and then click Save.
#12:57:37DyrconaFor the VIEW_BILLING_TYPE permission.
#12:58:13moonburn0 permissions and 3 work locations updated.
#12:58:49DyrconaSomethings broke..... Check your osrfsyslog for errors.
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#12:59:13bshumdenials: Maybe we should make that head's up a blog post too.
#12:59:23bshumdenials: For folks who peruse the blog or planet
#13:00:39Dyrcona+1
#13:01:09tsbere+2
#13:01:10moonburnDyrcona: http://pastie.org/pastes/3310535/text?key=ts33igjbqgybvahilqs8w (tail -50
#13:02:58Dyrconamoonburn: that doesn't show any problems.
#13:04:28moonburnI don't see any errors either, doesn't make sense
#13:05:53moonburnI'm getting a lot of uninitialized value Perl errors in open-ils.storage_stderr.log
#13:06:21Dyrconamoonburn: that's "normal" believe it or not.
#13:07:06moonburnAny other ideas?
#13:07:57DyrconaNot from me. It could be that your error isn't making it to osrfsys.log because of one of the unitialized value errors in the stderr log. Those mostly happen in logging statements.
#13:10:37moonburnTo me, it looks like the error handler just returns 1 if there's no $app_msg passed to the handler sub
#13:12:13moonburnThat is, OpenSRF::Application->handler()
#13:12:50moodaepo has quit IRC
#13:14:16moonburnSo whatever it is, isn't passing an $app_msg, thus not getting logged. Or maybe i'm checking the wrong logfile? I'm going based on ls -lat
#13:20:44moonburnWould it matter that the DOB isn't set for this particular user?
#13:20:45denialsbshum: that was my initial thought, but I opted to hit the mailing list first; small steps to go from email to blog post fortunately :)
#13:20:56Dyrconamoonburn: no. that's not it.
#13:21:47moonburnIs there a way I can verify in SSH that this particular user is without a doubt, part of this user group?
#13:22:07Dyrconayou can do a query in the database.
#13:22:10Dyrconawith psql.
#13:22:52moonburnI'm a little rusty with my psql
#13:24:47DyrconaWell, first thing: In the client, when you have the user up, what does it say for their profile? Its on the left in the Status box?
#13:26:17eeevildenials: re hierarchical css3 selectors in ff10, did you try 'datafield[tag="245"] > subfield[code="a"]' by chance, or is that still verboten because of IE?
#13:26:30eeevil(note the > (
#13:26:32eeeviler )
#13:27:39tsbereeeevil: He did. <denials> yeah, and adding a ">" between the datafield and subfield doesn't do anything
#13:29:33eeevilfirefox--
#13:30:47denialsbshum: posted the blog entry
#13:31:26denials has to imagine that FFX 10 is breaking other web UIs too, argh
#13:33:00bshumdenials++
#13:33:04bshumdbs++ too
#13:55:18moonburnDyrcona, when you say work_ou, where is that in postgres?
#13:55:20rangikapow
#13:56:16jeffmoonburn: permission.usr_work_ou_map
#13:56:25Dyrconayep.
#13:57:28Dyrconamoonburn: you say the user has 3 work_ous set, if they are logging in at one of them, then that is likely not the problem.
#14:01:13moonburnWell, in the User Permissions editor, they have 3 work locations checked. If that correlates to work_ou being set in permission.usr_work_ou_map then that's okay I guess. Just thought I would be thorough
#14:14:40Dyrconamoonburn: http://pastebin.com/W9PHEB4i
#14:15:27DyrconaThat will show you the groups that the usr is in via usr_grp_map. You should also check what the usr's profile is.
#14:19:18denialsfwiw, FF10 is causing problems elsewhere: http://www.broadbandreports.com/forum/r26845939-FireFox-Firefox-10-breaks-forums- and http://domaingang.com/domain-news/firefox-10-0-is-here-and-it-breaks-network-solutions-email/ (the latter is funnier - stupid browser detection code)
#14:23:07Dyrconamoonburn: http://pastebin.com/4x61B5iK
#14:23:33Dyrcona loves it when he visits a site with Chromium and gets the mobile page by default.
#14:24:06moonburnDyrcona: that returns an empty result
#14:24:31Dyrconamoonburn: try the new one that I pasted, that includes the usr profile.
#14:24:36moonburnHow does one put her user in that group within the Staff Client, logged in as admin?
#14:25:29moonburnok, that returns local admin
#14:25:30Dyrconamoonburn: You don't.
#14:25:50Dyrconamoonburn: think you can only do it with SQL.
#14:26:32DyrconaYou could just change the user's profile on Edit.... or you could use some SQL to add the user via usr_grp_map.
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#14:37:52denials updated http://evergreen-ils.org/blog/?p=729 with a quote from the JS Console warning and a link to the "speculative page" info (with a slightly snarky aside)
#14:42:10tsbereberick: I apparently had a lot to say on the test data bug there. I approached the length of the original description with my commant.
#14:44:24bericktsbere: excellent, thanks for the input
#14:46:54tsberehmmm. And now I can't spell. s/commant/comment/ <_<
#14:52:52denialstsbere++ berick++
#14:53:46tsbereI don't know if others agree or disagree with my thoughts. But I put them out there anyway ;)
#14:53:57denials thinks tsbere was spot-on
#14:54:44berick likes the idea of "concerto" acting as a code name for the sample-data subproject
#14:54:49berick.. but can understand not wanting it in barcodes
#14:56:26denialsdang, marc federated search in acq doesn't deal with authentication for z sources
#14:57:54jeffas someone with non-numeric patron barcodes in production, i'll consider contributing a different set of sample data -- but it would be handy to have at least some sample data suitable for testing that is less homogenous...
#14:57:58tsbereberick: My primary concern with the barcodes is the default "is it all digits" check....or was it "starts with a digit"? Whichever it is, starting with a C would cause both to not match, and thus the barcodes would not register as barcodes by default.
#14:58:34bericki assumed as much
#14:58:41tsberejeff: We also have some non-numeric barcodes in production. We adjusted the barcode regex to match, though ;)
#14:58:47jeffbut we also do other crazy barcode things, so i suppose that test data would be well-paired with other changes and enhancements.
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#15:18:39enhancinmy permission.usr_grp_map table is empty, should I fill it up, and if so, would this be correct to use: `insert into permission.usr_grp_perm (usr, grp) select id,profile from actor.usr;`
#15:19:00tsbereenhancin: That is for secondary mappings. Empty is ok.
#15:19:19enhancintsbere: good, just having lots of weird permissions errors..trying to make it foolproof
#15:20:04tsbereenhancin: For staff permission errors what you want to double-check is work ou mappings.
#15:40:42denials enjoys the exhortation to "tune your database" if searches are timing out; we should probably throw in "make people search more than one common keyword" and "don't use advanced options like copy location or sorting"
#15:42:58tsberedenials: I had someone looking for "The Who" call me wondering why their search for just "Who" wasn't working well last week.
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#15:46:25jeffgoogle search for "who": 0.21 seconds, The Who is the third result. Being Google may not be relistic, but it's no mystery where our users get their expectations.
#15:48:08Dyrcona loves reminding people that Google is a multi-billion dollar corporation, and we're just a tiny non-profit running on a budget of about 1 million US per year.
#15:48:12tsberejeff: For added fun they were limiting themselves to books while looking for CDs.
#15:49:17Dyrconayep, sounds about right for our users.
#15:49:46jeffDyrcona: google searches X documents, while we search small-subset-of-X documents, AND we know when the documents change. ;-)
#15:50:52Dyrconajeff: Google has the secret sauce search algorithm and billions of bucks to throw at hardware and people.
#15:51:18jeff(and no, crawling and maintaining the corpus isn't the only problem -- i know that, just playing devil's (user's?) advocate for a minute.)
#15:56:29denials was being a bit testy, with regards to telling users to do X or not do Y, in the midst of trying to sort out seemingly bad relevance and slow queries since the upgrade to 2.1
#15:57:29denialstsbere's example of searching for "Who" when you want "The Who" probably would have fared well in older versions of Evergreen, at least with the title & author relevance bumps we had config'ed
#15:58:30tsberedenials: What if you are searching for "Who" when you want "Doctor Who"? :P
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#15:59:25denialstsbere: author bump helped there: unless doctor who is the author of doctor who (which, knowing the doctor, is possible)
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