http://open-ils.org/dokuwiki/ 2010-09-06T13:10:28-04:00 http://open-ils.org/dokuwiki/ http://open-ils.org/dokuwiki/lib/images/favicon.ico text/html 2009-12-01T12:14:31-04:00 http://open-ils.org/dokuwiki/doku.php?id=troubleshooting:checking_for_errors&rev=1259687671&do=diff If you have Evergreen installed and are encountering systematic errors, here is how you might go about troubleshooting and gathering logs for others to troubleshoot. These instructions assume standard locations and filenames for Evergreen installations, and may also include commands that assume a Debian or Ubuntu Linux operating system. text/html 2007-05-25T09:57:53-04:00 http://open-ils.org/dokuwiki/doku.php?id=troubleshooting:problems_compiling_evergreen&rev=1180101473&do=diff apr.h error (apr_off_t) Problem Error message returned during make: In file included from /usr/include/httpd/ap_config.h:25, from /usr/include/httpd/httpd.h:43, from apachetools.h:1, from apachetools.c:1: /usr/include/apr-1/apr.h:270: error exprected '=', ',',':', 'asm' or '__attribute__' before 'apr_off_t' text/html 2007-05-19T23:15:20-04:00 http://open-ils.org/dokuwiki/doku.php?id=troubleshooting:problems_starting_evergreen&rev=1179630920&do=diff Troubleshooting: Problems starting Evergreen Ensure your fully qualified hostname is what you think it is Problem When you try to start Evergreen, you receive the error message Can't call method "documentElement" on an undefined value at /openils/lib/perl5/OpenSRF/Utils/Settings.pm line 39. text/html 2008-12-02T23:21:25-04:00 http://open-ils.org/dokuwiki/doku.php?id=troubleshooting:problems_with_the_catalog&rev=1228278085&do=diff Problem: Search runs forever There are a number of reasons that can cause searches to never return results. autogen.sh has not been run recently Every time you change your org_unit hierarchy, you have to run autogen.sh to regenerate the JavaScript representation of the hierarchy for the catalog. If you forget to do this, it can prevent searches from working properly.